"Yêu cầu đổi phòng khách sạn" bằng Tiếng Anh
Good afternoon! Welcome to our front desk. How can I assist you today?
Hi, I'm staying in room 312, but there's a problem with the air conditioning. It's not working properly, and the room is getting way too warm. I was wondering if it would be possible to change to a different room.
I'm so sorry to hear that you're experiencing trouble with the air conditioning. We'll definitely get that sorted for you right away. Let me check our available rooms for you—would you prefer a room with a similar view, or do you have any other preferences I should know about?